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Insights & Market Intelligence

Insights & Market Intelligence

that lead to better decisions.

Market research, user research, competitive benchmarking, analytics, trend watching and touchpoint evaluation. We turn data into decisions you can act on - using the most pragmatic method for your question and your budget.

Trends research
Market Research
Product Validation
Competitive Analysis
Quantitative Research
Qualitative Research
Focus Groups
Touchpoint evaluation
Consumer Insights
User Testing
They trust

The reality

Most companies either skip research because it feels too expensive, or commission studies that take months and cost a fortune.

We do neither. We match the method to the question — so you get solid conclusions without overspending on process.

Four reasons companies come to us for research.

→

Investing in something new

→

You want to know what customers really think

→

A major decision needs evidence

→

Validate before you launch

Situation 1

Investing in something new

We give you the evidence before you spend.

New product, new market or new strategy. We research before you commit — so decisions are based on data, not assumptions or gut feel.

Let’s talk about your case →

Situation 2

You want to know what customers really think

We get behind the assumptions.

Not what you assume they think. We run qualitative and quantitative research that surfaces the real motivations, barriers and expectations of your customers.

Let’s talk about your case →

Situation 3

A major decision needs evidence

We build the case that justifies the call.

Pricing, portfolio, positioning, market entry. We provide the evidence base that supports the decision and helps you defend it internally — to leadership, investors or partners.

Let’s talk about your case →

Situation 4

Validate before you launch

We test before you commit.

New product, new service or new offer. We test with real users and real buyers before you go to market — so you launch with confidence, not hope.

Let’s talk about your case →

Six research capabilities. One pragmatic approach.

We don't have a standard package. We match the method to the question — and the budget.

01

Market Research

Desk research, field studies or online quantitative surveys — we choose the method that answers your question at the right cost. Extensive when it needs to be, lean when it doesn't.

02

Qualitative Research

In-depth interviews, focus groups and observation. We understand motivations, barriers and decision drivers — the things numbers don't explain.

03

Quantitative Studies

Online surveys, panels and digital data analysis. We design studies that are statistically sound without being over-engineered.

04

Competitive Intelligence

We map your competitive landscape — positioning, pricing, offers, communication. A clear picture of where you stand and where the gaps are.

05

Consumer Insights & Synthesis

We turn research into clear recommendations. Not a 200-page report — a decision-ready brief your team can act on immediately.

06

Portfolio & Product Validation

We test product concepts, pricing structures and portfolio architectures before you launch. Reduce risk, increase confidence.

How we work

Before
30 min, free
Your context, your goals, the right scope. No commitment.

01

Brief & question definition

We start from your business question, not a research template. What do you need to know, and what decision will it inform?

02

Method selection

We select the most efficient combination of methods for your question and budget. No overselling, no standard packages.

03

Fieldwork & analysis

We run the research — interviews, surveys, focus groups, desk research — and analyse results with your business context in mind.

04

Recommendations

What the data says, what it means for your business and what to do next. Clear, actionable and ready to present.

After
Your teams take over
Hand-over, transfer and coaching: you carry the next steps yourselves.
Depending on your situation
You don't always need the full journey.

The four steps above are our full engagement. But every project is different: depending on what you already have and how much time you have, we do everything, only part of it, or a short, intensive piece of work.

●●●●All 4 steps
The full journey

For big projects: launching a business, changing your positioning, entering a new market. We're with you from start to finish.

○●●○Only what's missing
Where you are now

You've already done part of the work: studies, figures, clear ideas? We don't redo what exists, we pick up from there. Shorter, and less expensive.

●●●●In a few days
A short, sharp workshop

A decision to make fast, an idea to test? In a few days of workshops with your teams, we decide and move forward. Shorter, more direct, and often more surprising.

Not sure which option fits? Let's talk for 30 minutes with the founders →

Engagement formats

We do it for you, with you, or we teach you.

Same expertise, three ways of working. You choose based on your teams and your budget.

Execute
We do it for you.

You don't have the team or the time: we deliver the work end to end, on a fixed scope and price.

Best if: no in-house marketing team
Coach
We do it with you.

Your teams produce; we frame, challenge and review at every key step.

Best if: a team in place that wants to level up
Transfer
We teach you to do it.

Trainings and workshops on your own cases, so the skills stay with you.

Best if: you want to build it in-house for good

IN THE SPOTLIGHT

The right method. Not the most expensive one.

We've run extensive market studies for large companies and lean research sprints for startups. The method always depends on the question — not on what's easiest to sell. You get the depth you need at the cost that makes sense.

Let's talk about it

✓

Quantitative

Online surveys, panels and digital data. Statistically solid without being over-engineered.

✓

Qualitative

Interviews, focus groups, observation. The depth and context behind the numbers.

✓

Desk & competitive research

Fast, cost-efficient and often underestimated. We know when desk research is enough.

✓

Decision-ready synthesis

Findings translated into clear recommendations your team can act on — not a 200-page report.

What this looks like in real projects

See all cases →
Europ Assistance Belgium

Europ Assistance Belgium

Insights & Strategy — Portfolio Architecture & Positioning

Europ Assistance Belgium: a digital-friendly product portfolio, built around the modern traveller

Europ Assistance Belgium, the group's direct-distribution leader, came to us to make its product portfolio more digital-friendly. From socio-style segmentation to a market-tested range — Tempo, Annual and Corporate packages — built around the modern traveller.

Read the full case →
AXA Belgium

AXA Belgium: segmenting the market to know who to win, and who to keep

AXA Belgium wanted to understand how people really relate to insurance — and who its own customers were versus the wider Belgian market. We ran qualitative and quantitative research to build behavioural segments, size them at AXA versus the market, and turn that into a targeting and retention strategy.

Read the case →
Europ Assistance Belgium

Europ Assistance Belgium: a digital-friendly product portfolio, built around the modern traveller

Europ Assistance Belgium, the group's direct-distribution leader, came to us to make its product portfolio more digital-friendly. From socio-style segmentation to a market-tested range — Tempo, Annual and Corporate packages — built around the modern traveller.

Read the case →

“

Speed of light understanding of our business — a no-nonsense, straight to point approach. The full executive committee, including shareholders, were impressed.

Philippe Halsberghe

CEO, Vandeputte Safety

The team

You work with the founders. Not with juniors.

25 years of digital and marketing each, in large groups as well as startups. And a network of specialists we bring in when your project needs it.

More about us →
Audrey Benoit, co-founder of Belly & Brain
Audrey Benoit
Co-founder, CEO & Growth Advisor

Former Digital Director at Orange Belgium and Head of e-Business at Brussels Airlines.

Laurent Goffin, co-founder of Belly & Brain
Laurent Goffin
Co-founder & Strategy Lead

Former Strategy & UX Director at Emakina, founder of Epicurien.be.

Go further

Our thinking on the subject.

All articles →

Frequently asked questions

Your questions, answered.

Another question? Ask it in 30 minutes.

Which market research agency should you choose in Belgium?

Belly & Brain carries out market research, user research and competitive intelligence from Brussels, for startups, SMEs and large groups across Belgium — Brussels, Wallonia and Flanders — and internationally. It has led engagements for AXA Belgium and Europ Assistance, among others.

Qualitative or quantitative research: which should you choose?

Qualitative research explains the why (interviews, observation); quantitative research measures the how much (surveys, data). Belly & Brain picks the method according to the decision to be made, and often combines both.

How much does market research cost?

Belly & Brain adapts the method to the question and the budget: from a light research sprint for a startup to an in-depth study for a large group. The price is fixed and agreed before we start, after a free 30-minute first conversation.

What makes a good competitive benchmark?

A useful benchmark compares what matters to your customers, not only what is visible at your competitors. It helps you understand the market and make choices, not copy.

How long does it take to get results?

It depends on the method: a research sprint can deliver conclusions in a few weeks, a broader study takes longer. Belly & Brain sets the timeline with you at the brief.

What are insights used for once the study is done?

For deciding: Belly & Brain ends every study with concrete recommendations — targets, offer, priorities — that your teams can apply directly.

Ready when you are

Let’s make something happen.

30 minutes. No pitch deck. Just an honest conversation about where you are and where you want to go.